Frequently Asked Questions (FAQ):
1. How to reserve a room?
On our website you can easily book a room by following these steps:
1-1. Use the search function on the homepage to select your check-in and check-out dates.
1-2. Select your preferred room type and number.
1-3. Click the "Reservation" button to proceed with the reservation process.
1-4. Fill in the required personal information and payment details on the checkout page.
1-5. Complete the reservation and receive the confirmation email or Line message. "LINE ID: @447rgbgu "
2. Do I need to provide credit card information to reserve a room?
No, we cooperate with the third-party payment platform "Newebpay". All online payments will be 3D verified by the third-party platform. B&B operators will not ask for guests' credit card information, so please pay attention.
3. Can I change or cancel my reservation?
Yes, you can change or cancel your reservation, but please note that reservation policies may have specific requirements and restrictions on changes and cancellations. Please check your booking confirmation or contact our housekeeping team for more details.
*If you apply for a refund 14 days before the stay, 100% of the deposit will be refunded, 70% of the deposit will be refunded 13-10 days before the stay, 50% of the deposit will be refunded 9-7 days before the stay, 40% of the deposit will be refunded 6-4 days before the stay, and 40% will be refunded 3-2 days before the stay. 30% deposit, 20% refundable 1 day in advance, no refund if canceled on the day of stay. *
4. How should I contact the B&B with questions about room facilities and services?
If you have any questions about room facilities, services or other questions, you can contact our housekeeping team at any time. You can find our contact information on the website, or directly join the LINE B&B official website to ask questions.
5. Is parking provided?
Yes, there is a paid parking lot near the B&B (20 yuan/hour). Please check our website or contact our housekeeping team for more details about car parking.
Hope these questions answer your questions. If you have any further questions, please feel free to contact our housekeeping team.